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Projects

Activate is the trading name of Michael Thurlow. Use the filters below to search projects completed by Michael over the past 20+ years.

GST End User Documentation and Reference-based Training

BOC Gases

Project Management Development Program Refresh

Westpac Banking Corporation

Business Continuity Plan

NEMMCO

HR Employee Self-service Training Needs Analysis

Westpac Banking Corporation

Dispute Resolution Process and Procedures

Reach

Web Central Redesign

Telstra

HealthWeb Review

NSW Health

DFT Website Review

NSW Department of Fair Trading

Safe Working Standard Operating Procedures and Style Guide

FreightCorp

Brand Manager Audit

ING

National Sales Capability Review

Maxxium Australia

Sales Skills and Product Knowledge Training

Optus

Customer Service Representative Induction Refresh

Westpac

Leadership Management Development Program Review

Centre for Corporate Health

Mountainous Growth Development Program

Custom Call

Induction Training Program

Premium Mortgage Managers

Technology One System Implementation

Warringah Shire Council

ACFI End User Documentation

Amity Aged Care

Roster Management User's Guide

Amity Aged Care

AMS Content Management Process and Procedures

Amity Aged Care

PC Basics Self-study guide

Amity Aged Care

Balanced Scorecard Analysis

Bupa Aged Care

Senior Living Solution Instructor-led Training

Bupa Aged Care

Chris 21 End User Documentation and Training

Bupa Aged Care

HRIS Employee Recruitment and Separation Procedures and Training

Bupa Aged Care

On Time, In Control

Adapt Training Solutions

Community Care Access Centre Documentation

NSW Department of Ageing, Disability and Home Care

Portfolio Plus User Guide and Quick Reference Card

Chep

2011 State Election Polling Place Procedures

NSW Electoral Commission

Roster, Time and Attendance Management End User Documentation and Training

Bupa Aged Care

NAB Inspire Program

Grist Consulting

Biosecurity Information Management Transformation Program Training Strategy

NSW Department of Industry and Investment

Retail Marketing Workbook User Guide

GPT Group

Service Management Knowledge Articles

NSW Businesslink

Induction Program Refresh

Svitzer

PSTN ISDN Order and Interim Solution Management for EOM Training

Telstra

Product Deep Dive Huddle Sessions

Westpac

Supply Management Procedure Manual

National Blood Authority

Bank Manager Induction Refresh

Westpac

Small Business Manager Training Program Conversion

Bank of Melbourne

Mobile Phone Risk Awareness Training

Railcorp

Sales Operating Rhythm Leader Workshop

BankSA

Deposit Product Coaching Session Guides

St George Bank

Customer Establishment, Identification and Verification Training

Westpac

Aged Care Learning Resources

Aged Care Channel

Customer Conversations Training

News Limited

Supporting Performance Training for People Managers

Telstra

Customer Contact Centre Induction: Banking Essentials

Westpac

ACFI Best Practice Processes and Procedures

Allity Aged Care

Smart Board Quick Reference Card

Allity Aged Care

Quality Management System Standards and Templates

Allity Aged Care

Lending Solutions Training Program

St George Bank

Lending Solutions Plus Training Program

St George Bank

Business Premium Training Program

Westpac

Procedure Writing Workshop

Metcash

iPhone AirWatch EMM How-To Videos

Macquarie Bank

Microsoft Office Quick Reference Cards

Macquarie Bank

NBN Business Channel Training Workshops

Optus

BTFG Induction

Westpac

Digital Essentials Training Program

Westpac

Workday Training Program

News Limited

Building Manuals

Macquarie Bank

Wealth and Superannuation Induction Training

ANZ

Premium Affluent Training Program

Westpac

Digital Premium Training Program

Westpac

Claims Management System Training

Hannover RE

Opal Single Use Card and Cash Training

Transport for NSW

AML / CTF Operations Manual

Tabcorp

Kronos Roster Management Training

Allity Aged Care

Aspire Customer Service Training and Coaching Program

Quay Credit Union

Optus Smart Shop Training Program

Optus

Service Desk Induction Training Program

Optus

Core Banking System Replacement Training Needs Analysis

Qudos Bank

Novated Lease Process Improvement Workshop

Fleet Plus

Small and Medium Business Product Training

Optus

Novated Lease Process Improvement Workshop

Fleet Partners

Core Banking System Procedure Guides and Reference-based Training

Qudos Bank

EMVS Fleet Management Process Improvement Workshop

Fleet Plus

SMB Regional Hybrid Induction Training

Optus

Business Specialist Training Pack

Optus

Customer Relationships Training

RAMS

Governance, Risk, and Compliance Interactive Policy Documents

MLC

Bereavement Services Capability Uplift

NAB

PACE Capability Development Program

Commonwealth Bank

Cyber Safety 2022 eLearning Program

NAB

Risk Management eLearning Module

Colonial First State

Regulatory eLearning Program

NAB

Preceptor Buddy Training Program

Ramsay Health

Regulatory Learning High-Level Training Needs Analysis

NAB

Data Literacy Instructor-led Training

ANZ

Virtual Reality Training Guides

FLAIM Systems

CRM User Guides and Reference-based Training

APRA AMCOS

Customer Service Framework and eLearning Program

APRA AMCOS

Coaching Framework and eLearning Program

APRA AMCOS

Account Management Self-paced eLearning Modules

APRA AMCOS

Microsoft Dynamics 365 Finance and Operations

APRA AMCOS

FLAIM Extinguisher User Guide

FLAIM Systems

Microsoft Dynamics 365 Finance and Operations

WiseTech Global

Impact and Influencing Instructor-led Training

Stockland

Note: Projects may have been completed through direct engagement with the client organisation or for and on behalf of / in partnership with a third-party service provider.

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