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Optus Smart Shop Training Program
Optus
Michael was engaged to design and develop an instructor-led training program to support introduction of Optus Smart Shop applications and services online marketplace for small business customers.
Location
Macquarie Park NSW 2113, Australia
Solution Type
Instructor-led Training
Industry Type
Telecommunications
Subject Area
Business Systems, Relationship Management, Customer Service Skills, Sales Skills
Service Type
Instructional Design
Deliverables
Facilitator Guides, Presentation Slides, Handouts, Activity Cards
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