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Customer Contact Centre Induction: Banking Essentials
Westpac
Michael was engaged to design and develop Banking Essentials instructor-led training modules for inclusion in a Customer Contact Centre induction program.
Location
Sydney NSW, Australia
Solution Type
Instructor-led Training
Industry Type
Banking
Subject Area
Banking Operations
Service Type
Instructional Design
Deliverables
Facilitator Guides, Participant Workbooks, Presentation Slides
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