About

Activate Performance Support Solutions is the trading name of Michael Thurlow. Michael is based in Australia and is able to work with clients wherever they are located.

Founder

Activate Performance Support Solutions is the trading name of Michael Thurlow. He has more than 25 years' experience in providing solutions to clients in Australia, New Zealand, Singapore and the United Kingdom. Michael has also been a trainer and training manager at Westpac and was the national Learning and Development Manager for the start-up of AMP's home loan and banking business. He has also worked as a radio and television journalist and presenter, newspaper editor, and voiceover artist and is a published author.

Industries

Michael has worked with clients across a range of industries and sectors including:

Banking
Telecommunications
Aged care
Manufacturing
FMCG
Transport

Media
Insurance
Technology
Local government
State government
Health care

His expertise is in working with your technical subject matter experts to convert their knowledge and skills into educationally sound and engaging learning experiences. You can find a list of projects Michael has worked on here.

Clients

Michael works with a wide range of clients from local small businesses to large national and global corporations. These include Westpac, NAB, Telstra, Optus, WiseTech Global, AMP, Suncorp, Citibank, Amity Aged Care, Bupa Aged Care, Allity Aged Care, Transport for NSW, Warringah Shire Council, Metcash, BOC Gases, Macquarie Bank, Ramsay Healthcare, APRA AMCOS, and Adapt Training Solutions.

Michael can design and develop solutions to support small-scale, standalone requirements (such as a single procedure guide or eLearning course) to large-scale programs of work (such as training and documentation for a major systems implementation or organisational change initiative) to suit all requirements and budgets. You can find a list of projects Michael has worked on here.

Qualifications

Michael holds the following qualifications:

Graduate Diploma in Adult Education (University of New England)
Certificate IV in Training and Assessment (UNE Partnerships)
Graduate Certificate in Digital Learning (University of New England)
Graduate Certificate in Professional Practice (Coaching) (University of New England)
Bachelor of Journalism (James Cook University)
Master of Research (Macquarie University)
Doctor of Philosophy (Media) (Macquarie University)
Voiceover Essentials (National Institute of Dramatic Art)

He is currently completing post-graduate studies in applied coaching, coaching psychology, and positive psychology / well-being science.

Michael is also accredited in the globally-recognised Information Mapping methodology for organising and presenting online, digital, and paper-based content.

Michael is an exceptional instructional designer and technical writer. He combines clarity, creativity, and precision to deliver outstanding learning materials that are user friendly and engaging. Jo, Business Transformation Director.

About

Founder

Industries

Clients

Memberships

Qualifications

Values