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Claims Management System Training
Hannover RE
Michael was engaged to analyse, design, and develop Claims Management System end user documentation and system based training.

Location
Sydney NSW, Australia

Solution Type
Training Needs Analysis, On-The-Job Reference, Instructor-led Training, Systems Training

Industry Type
Insurance

Subject Area
Claims Management, Business Systems

Service Type
Process Improvement, Technical Writing, Instructional Design

Deliverables
Analysis and Design Report, Facilitator Guides, Participant Workbooks, Presentation Slides, Procedure Guides
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