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Customer Establishment, Identification and Verification Training
Westpac
Michael was engaged to design and develop instructor-led training to support implementation of enhanced customer establishment, identification, and verification procedures and systems.

Location
Sydney NSW, Australia

Solution Type
Instructor-led Training

Industry Type
Banking

Subject Area
Customer Identification

Service Type
Instructional Design

Deliverables
Facilitator Guides, Participant Workbooks, Presentation Slides
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